Our staff is highly trained to deal with a lost child. We are always connected via radios and use this system for immediate communication in the event a child is lost. If a child has lost his or her parent, we always ensure a staff member stays with the child until the parent is found. If a parent has lost his or her child, each area of the park is searched immediately and the front gates are manned to ensure the child cannot leave the park. Our experience has been that by using the radio communication system, the child and his or her parent are usually reunited within 5 minutes.
Posted in: Santa's Village